Privacy Policy

Terratial understands and respects your privacy concerns when you visit our web site. In general, you may browse through our site without providing us any information about yourself. However, we will need to request personal information on occasion in order to provide you with specific services that you have requested. This policy statement describes how we collect and use this personal information.

Methods of Data Collection

Terratial collects data in the following ways:

• In registration screens and online forms
• In the process of online purchases and sales inquiries
• In emails sent to Terratial from users

What data we collect and how we use it

Terratial collects information for the following purposes:

• To engage in transactions and communications. Name, address, email, purchase details, and credit card/payment information may be collected and stored as a necessary part of an online transaction and its attendant history. Terratial may need to share some of this information (address, etc.) with fulfillment houses, credit card clearing houses, and other similarly situated third parties as a requirement to complete a transaction.
• To provide future service and support. Contact and other information related to products and services may be collected to assist future needs and customer support for Terratial's customers. This information is also used to provide product and service updates, and similar notices. If you wish not to receive this communications please send an email to sales@terratial.com with your contact information including the email address that you wish to have removed.
• To provide customized content. Information may be collected to help create relevant and user-friendly web site content and navigation. This information may include a visitor's path through the site, as well as information provided through online forms.
• To respond to user inquiries and requests for information. This information includes registrations for newsletters and sales inquiries.
• To provide useful marketing information. We may use information from you to provide timely and relevant notices of product releases and service developments.
• To provide additional information on corporate events or related products. We occasionally use your information to provide you with details on events and products that may meet your needs.
• To improve our online presence. When Terratial uses tracking devices, such as IP address logging or cookies, we do so to assist a specific function on our web site (online store, license key distribution), or to determine which areas of our site are being used most heavily. This information is very important in helping us make our web site as useful as possible, both for our customers and for the broader network security community. We do not correlate specific sessions back to the individual visiting our site, nor do we log the specific search terms entered into any given search engine request. Terratial creates internal reports on user demographics, web site traffic patterns and other items that help us assess the utility and performance of our web site.
• For usage tracking. Our web server system automatically collects limited information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers on a network to identify your computer so that data, such as the web pages you request, can be sent to you. We use your IP address to help diagnose problems with our server, and to provide general administration tasks on our web site. Your IP address is also used to keep track of your shopping cart on any Terratial-hosted online store. In addition, the hostname (or computer name) of your computer may be looked up by our server. This information is normally captured by web servers. We use it to help us maintain and improve our online presence. We do not use it to generate marketing lists, or to resell this information to any third party.
• As a result of legal requirements. Terratial may be required to provide personally identifiable information to comply with legally mandated reporting or process requirements.
• For online registration. Terratial has provided you with the ability to register with us. We maintain the information at our corporate headquarters in the United States and allow you to update it at any time. To change this information, please click on My Profile and log in. Please email support@terratial.com with any questions or concerns regarding your profile.

How we use Cookies
Some of our web servers use cookies to assist in administering our online license key distribution system and online store. This information is temporary in nature, and is not used for any other purpose. At no time do we use cookies to capture personally identifiable information about our visitors, nor do we ever make this information available to any external organization.

Information Sharing and Disclosure

Terratial is a global company, and may share your personal information with other Terratial offices around the globe. Your information may be stored and processed in the United States, or any other country in which Terratial, its subsidiaries or agents maintain normal business operations.

As part of conducting transactions, Terratial may need to share some of this information (address, etc.) with fulfillment houses, credit card clearing houses, and other similarly situated third parties that are required to complete a transaction.

Contacting Terratial
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact:

Webmaster
Terratial Technologies
1360 Peachtree St NE
Atlanta, GA 30309 USA
support@terratial.com

Thank you for visiting Terratial!